FAQ

FAQs

I signed up for Persoma but I didn’t receive the confirmation email

Your activation email may have been marked as spam by your email client – please check your spam box!
If you still can’t find it, send us an email via info@perso.ma and we’ll forward you your activation link.

I can’t remember my password after signing in. How do I reset it?

You can reset your password on the Forgot Password page.
If you still can’t find it, send us an email via info@perso.ma and we’ll forward you your activation link.

I can’t sign in after resetting my password

If you’re sure you’re entering your password correctly and have tried resetting it more than once, please get in touch with us via info@persoma.co and we’ll do our best to get you logged in.

How do I completely delete my account?

You can delete your account by heading to your Persoma account page, clicking the Delete Account link and typing in your current password to confirm.

Please note that you won’t receive a refund for your active subscription and all of your data will be permanently lost.

What is Persoma Premium?

Persoma Premium is priced at just £50.00 per month and offers full access to a range of amazing promotional tools specifically designed for the influencer market.

Can I upgrade from a Persoma account to a Persoma Premium account?

You can upgrade your account to Premium at any time via the Upgrade page.
If you still can’t find it, send us an email via info@perso.ma and we’ll forward you your activation link.

Can I cancel my subscription

You can cancel your subscription at any time.

Please note that refunding that subscription would essentially mean giving relinquishing access to high-tier content.